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When you arrive
You’ll be met by our friendly reception team on the ground floor, and then be sent up to the sixth floor, checked in and shown to the waiting area. We’ve designed our waiting area to be a calm space, helping to minimise any stress you might be feeling. Complimentary refreshments are available, and if the weather permits you can enjoy the view from the seating on our outdoor terrace.
We also stagger our appointments carefully, so it never feels crowded and you will be seen at the time of your appointment.
Assessing your needs
You’ll start by meeting your chosen consultant to discuss any symptoms or concerns. As part of your assessment you may have an ultrasound scan or blood tests. These can often be done on the same day as your consultation or alternatively you can liaise with our reception team to find a date and time that works best for you.
Enhanced Breast Screening
Mammograms and ultrasound scans are performed in our on-site, state-of-the-art centre and interpreted by a consultant breast radiologist. They will prepare your report within 24 hours and share with you if you have self-referred, or with your referring consultant, so the results can be discussed at your follow-up consultation.
Planning your journey
At your follow up consultation, your Consultant will discuss the results from your initial consultation and any diagnostic tests you might have had. They will use these results to recommend the most appropriate treatment journey for your condition. This might be discharging you if no further treatment is required or booking you in for additional care.
Managing and treating your problem
In most instances you won’t require a procedure or surgery. Whenever that’s the case your consultant will discuss more appropriate treatment options with you. This might be referring you to one of our Consultant Physicians for ongoing care.
Our holistic team means that whatever your symptoms or condition may be, your consultant will be able to recommend the best person for you and work with them to manage your ongoing care.
If you need a procedure
If your Consultant recommends that you have a procedure, in most cases we will be able to look after you on the Women’s Health floor. Should you need a procedure that we cannot carry out in-house, then we will refer you to one of our accredited partners, ensuring you remain in the very best care.
Our partner doctors have been involved in the design of our procedure rooms, so from the space the team works in, to the equipment they work with, everything has been planned with patients in mind. Because our teams work together every day, there’s no need for introductions or explanations; they can just focus on your care.
Your Consultant will explain the whole procedure to you, including any risks and what to expect afterwards. If you still have questions or just want to read at your own pace, you can find out more on our Symptoms & Conditions page, or on our Tests, Procedures & Services page.,
If you want to understand more about how to prepare for a procedure and what to expect on the day, then please read the complementary information found in our patient procedure guide.
In a few cases, you may need to undergo surgery. Where possible, we will look after you in our purpose built on-site Surgery Centre. If your surgery cannot be carried out in-house, we will refer you to one of our excellent partner facilities, ensuring continuity of care.