Jay graduated with an MSc in Audiological Science in 2015 from University College London, having previously completed an undergraduate degree in Biology and a postgraduate degree in Clinical Neuroscience. He completed his training year at St Georges Hospital before moving to The Royal National Ear, Nose & Throat Hospital in 2016. He specialises in advanced diagnostic balance testing as well as hearing diagnostics, including Auditory processing disorders. He also helps teach on the Balance masterclass courses at the UCL Ear institute and has also been co-author on multiple Neuro-Otology publications with emphasis on eye movements and balance.