Role Information:
We are seeking a highly motivated and experienced Pharmacy Manager to provide overall leadership and supervision of medicine management within the centre. This position will play a pivotal role in overseeing the daily operations of a pharmacy and all medicines management in other departments within the centre, ensuring that we meet regulatory requirements and safety standards in conjunction with the Welbeck Superintendent Pharmacist. The Pharmacy Manager will manage the Pharmacy Team at the Welbeck Centre and handle the administrative duties related to the sale, storage and supply of medications, alongside developing world class patient focused care. This is role is line managed by the Centre Director but is supported by the Welbeck Group Superintendent Pharmacist and Chief Nurse, with colleagues across a network of regional centres.
Job Responsibilities
You will work predominantly Monday-Friday around the core hours of 9-6pm, however will need to be flexible to meet the needs of the centre which has extended opening hours and potential for weekend services. This position as Pharmacy Manager is a senior role, providing day-to-day leadership and supporting the strategic direction for the pharmacy department, ensuring high-quality service delivery at the Welbeck Centre as well as working operationally in the dispensary. You will lead and implement the delivery of safe management of medicines across the centre including surgery, minor procedures, outpatient and imaging departments.
Pharmacy Services and Medicines Optimisation
• Ensure full compliance with relevant legislation (e.g. GPhC, MHRA, CQC) and national guidance relating to medicines management
• Lead the quality assurance agenda to ensure compliance with all regulatory, legal and professional standards required for achieving and maintaining Home Office Licence and CQC compliance with conjunction with Superintendent Pharmacist
• Promote evidence-based, cost-effective prescribing and medicine management through collaboration with prescribers
Patient Safety, Quality Assurance and Risk Management
• Ensure all possible measures are taken to safeguard the health, safety and wellbeing of patients by maintaining a high-quality and safe clinical environment
• Monitor and report medication incidents, lead root cause analysis (RCA) where necessary, and drive continuous improvement initiatives
• Localise the development, implementation, and review of policies and SOPs for safe handling, prescribing, dispensing, and storage of medicines
Workforce Management and Safe Staffing
• Manage pharmacy staff, including pharmacists, technicians, and dispensers, ensuring effective rota coverage and workforce planning
• Ensure adequate training provision and compliance with identified clinical training requirements
• Provide guidance and support to staff, whilst fostering a culture of openness, psychological safety, and professional integrity where staff feel
confident to speak up
Professional Standards and Growth
• Provide mentorship and development opportunities for team members, including support with professional registration and revalidation
• Lead on recruitment, training, supervision, and performance management of the pharmacy team
• Ensure compliance with GPhC Code of Professional Conducts, Ethics Performance and their implications for practice
Operational Performance and Stakeholder Engagement
• Support medicines optimisation and initiatives including the implementation of electronic prescribing systems
• Manage the pharmacy budget, ensuring appropriate procurement, stock management and cost control of medicines and consumables
• Provide advice and support to consultants, healthcare professionals, centre colleagues and patients ensuring the safe, appropriate and cost-effective use of medicines
Experience / Qualifications
Essential
• Registered pharmacist with a current GPhC registration and postgraduate qualification (Certificate)
• Demonstrable management experience in a pharmacy and leadership within a clinical setting
• Knowledge of medicines legislation, governance frameworks, and clinical standards
• Knowledge of GPhC Code of Professional Conducts, Ethics Performance and their implications for practice
• Strong clinical knowledge in a healthcare setting, ideally with surgical experience
• Must have experience and the desire to develop new high-quality services
• Dispensary working experience and skills
• Working with IT systems and data analysis
• Experience of CQC inspections and/or readiness
• Be able to utilise your leadership skills to demonstrate and implement clinical best practice
• Ability to lead audits, investigations and quality improvement projects
• The successful candidate will be able to demonstrate excellence in:
o Leadership & people management skills within a multi-disciplinary team
o Adaptability and agility
o Communications skills - presenting, influencing, persuading and negotiating
o Collaboration – building partnerships and strategic working relationships
o Integrity and resilience
o Problem solving skills
o Planning, organisation and delegation skills
Desirable
• Postgraduate qualification (Diploma, Masters) in clinical pharmacy, healthcare management, or leadership
• Experience of working in partnership with consultants and across clinical teams
• Experience of working within an independent sector pharmacy department
• Demonstrate commercial development of the business
• Experience working with a Pharmacy robot
Applicants should send CV and cover letter to welbeck@compassltd.co.uk