Role Information:
OneWelbeck was founded by a group of leading clinicians whose objective is to develop a state-of-the-art private day-case centre in the greater London area. OneWelbeck offers outpatient procedural and day-case intervention work in a unique dedicated setting to include procedures such as Ear, Nose & Throat, Permanent Pacemaker Implantation, Cryo AF Ablation, Orthopaedic, Gynaecological and Gastro-Intestinal procedures. Welbeck Health Partners are developing several other day centres across the UK in addition to the flagship centre at 1 Welbeck Street. Further centres are also planned internationally.
- Closing Date: Friday, February 14, 2025
- Salary: £90,000
Controls Assurance Statement:
The purpose of this job description is to outline the level of responsibility and accountability of this post. This will ensure that all work undertaken by our staff is clearly identified and carried out under clear lines of accountability.
Aim of the role:
The post holder will be expected to support their team, department and Centres to achieve the OneWelbeck Values in their day-to-day work. These are:
• Collaboration, Harnessing strength in difference
• Ambition, Seeing beyond the now
• Kindness, Supporting others
• Empowerment, Unleashing potential
The post holder will provide leadership to deliver clinical quality and compliance support to meet the needs of Welbeck Group. The post holder will use their reason, intellect and judgement to work on their own initiative to deal with matters on behalf of their Manager/Management Team. The post holder will be an effective decision maker, who is able to prioritise their own workload whilst responding to interruptions.
Job Summary:
The Welbeck Health Partners Clinical Quality Team (CQT) are seeking a Deputy Chief Clinical Officer (CCO) to support quality, safety and innovation within Welbeck Group Centres. The candidate should have previous experience as a senior clinical leader and able to demonstrate they are focused, motivated and adaptable.
The candidate will:
• Work in collaboration with key stakeholders, to develop approaches for monitoring and continuous improvement of quality, safety and compliance.
Key Relationships & Stakeholders:
• Centre Director
• Divisional Director
• Consultants
• Other Welbeck Health Partners Corporate Teams
• Senior Leadership Team
Duties and Responsibilities
Main Duties
• Lead the clinical quality team on the delivery of quality & compliance projects for the Welbeck Group and Welbeck Health Partners.
• Collate feedback from stakeholders and formulate annual delivery plan in conjunction with CCO based on business needs in relation to clinical quality & compliance
• Lead the clinical team in planning and implementing a systematic roll out of clinical quality & compliance improvement initiatives
• Effectively communicate the benefits of using clinical quality & compliance to all stakeholders
• Lead the clinical team in developing infrastructure for existing and new centres to ensure that clinical quality & compliance is utilised to its full capability
• Support culture change to effectively use clinical quality & compliance to facilitate positive and open reporting / learning behaviours across the Centres
• Lead the strategy for clinical reviews to facilitate improvements in system use and stakeholder engagement with quality & compliance processes
• Deputise for the CCO in absence and support in presenting clinical quality & compliance initiatives to the Supervisory Board.
• Deputise for the CCO as needed in Centre quality meetings
• Horizon scan for innovation in healthcare systems which will contribute to the growth of Welbeck Group
• Attend external meetings and conferences, and support CCO in ensuring Welbeck Group adopts the most up to date evidence-based practice.
Project Delivery
• Work with CQT leads to ensure project delivery in line with quarterly plans
• Support clinical team leads to work to create infrastructure within their specialist areas, which can lead to standardisation across the group.
• Create a framework within each specialty area and a clear communication plan to the operational Centres, through working with speciality leads and Centre Directors
• Work with the Head of Clinical Quality & Compliance to develop strategy for Radar utilisation on the road to outstanding for the group
• Horizon scan for platforms which support compliance in all areas of clinical quality, engage stakeholders in assessing the opportunity and support business case development.
• Provide leadership through mentoring and developing members of the clinical team
• Monitor the performance of the clinical quality project delivery and intervening to improve performance as required
• Work with the Centre Management Team to ensure Centre leadership have clear plans to deliver expected quality standards
• Support ongoing recruiting activities within the CQT
• Manage budget for SME’s and contracted work within specialist workstreams
Budget Management
• Work with the CCO to identify use of budget aligning to clinical quality initiatives and projects
• Review CQT monthly MOR in relation to spend for SME and bank staff
New Developments
• Work with the Commercial Team where required on new developments in the clinical field
• Provide the clinical link for internal & external projects, ensuring oversight of plans
• Represent the CQT at key stakeholder meetings and events
Communication:
• Communicate effectively with all key stakeholders in Centres, Corporate and externally.
Education and Training
• Work with clinical leads to develop training plans in specialist areas
• Assess own educational needs to determine initial training requirements
• Actively participate in the appraisal, personal development plan to ensure skills and knowledge are up to date to undertake the role autonomously
Policy and Service Development
• Participate in the production, monitoring and updating of compliance policies and other documents
• Participate in audits and support improvement
• Project manage identified clinical quality & compliance improvement plan/s
Infection Prevention & Control:
All Welbeck employees, whether involved directly or indirectly in the provision of healthcare, have a duty to cooperate with and implement Business policies and procedures in preventing and controlling infection. This includes co-operation with colleagues and contractors also involved in providing healthcare so far as is necessary to enable the Business to meet its obligations under the Health and Social Care Act 2008.
Safeguarding:
Welbeck is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment and ensure they work in accordance with the Welbeck Safeguarding Child and Adult Policies and Procedures.
Employees should ensure that they remain up to date with safeguarding training requirements and know how to report safeguarding concerns or allegations against staff and should follow safeguarding policy and procedures and the allegations against staff policy.
Confidentiality:
Maintain confidentiality in relation to personal data held for colleagues and patients, ensuring that it is processed lawfully; for no purpose other than that for which it was obtained; is relevant to that purpose; is retained for no longer than is necessary; is processed in accordance with the rights of the subject to access and accuracy; and is protected from accidental loss or damage by the requirements of the Data Protection Act (as amended), and records management guidance.
Maintain confidentiality of patient-identifiable personal data using a non-identifiable alternative, where practicable, and limiting access on a strictly need-to-know basis under the responsibilities of the Centre Caldicott Guardian.
Risk:
Accept personal responsibility for contributing to the Centre management of risk, including the reasonable avoidance of any action which would knowingly cause unacceptable risk to self, others, or to the Business.
As far as is reasonably practicable attempt to prevent other people from undertaking tasks or actions which would knowingly cause risks to self, others, or to the Business, following the Business policy and training.
Identify and report actual or potential hazards/ risks in the work environment per Business policies and take immediate action to minimise risks where it is reasonably practicable to do so.
Identify and report to the appropriate authority incidents of risk, neglect, abuse or endangerment to vulnerable adults and children.
Follow Welbeck Group policy on the use of Personal Protective Equipment e.g., Masks, Gloves, Visors etc.
Awareness of and compliance with Health and Safety Regulations.
To apply, please email your current CV and cover letter to clare.forsyth@welbeckhealth.com