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When you arrive

You’ll be met by our friendly reception team at the front desk, checked in and shown to the waiting area. We’ve designed our waiting area to be a calm space, helping to minimise any stress you might be feeling. We also stagger our appointments carefully, so it never feels crowded and you will be seen at the time of your appointment.

Assessing your needs

You’ll start by meeting your chosen consultant to discuss any concerns to identify the root cause(s) of the problem. As part of your assessment you might be referred by your consultant for a scan or blood tests. This can often be done on the same day as your consultation or alternatively you can liaise with our reception team to find a date and time that works best for you.

Most tests will be performed in our onsite, state of the art imaging centre and interpreted by a Consultant Radiologist. They will prepare your report within 24 hours and share with your chosen Consultant so the results can be discussed at your follow up consultation.

Planning your journey

At your follow up consultation, your Consultant will discuss the results from your initial consultation and any diagnostic tests you might have had. They will use these results to recommend the most appropriate treatment journey for your condition. This might be discharging you if no further treatment is required, commencing medical treatment and follow up if required or referring for surgery.