Senior Phlebotomist- Diagnostic Services

Senior Phlebotomist - Reference [None]

Role Information:

We have an exciting opportunity for a Senior Phlebotomist to join our Diagnostic Services department in a new private patient imaging centre on Welbeck Street, in Central London. This is a rare opportunity to work with a group of leading imaging specialists and industry experts from the early (pre-launch) stages of a completely new unit.

  1. Location: London
  2. Full Time


  • We are looking for a candidate who provides the highest standards of care to our patients. You must have effective communication and clinical skills and must be prepared to gain extended skills and work collaboratively to meet the needs of the service.
  • You will be joining us as we embark on an exciting journey and there will be huge personal and professional development opportunities at 1 Welbeck Street and elsewhere in the growing Welbeck Health network.
  • Cutting edge equipment: the opportunity to work in a premium facility, ensuring the most effective service can be delivered.
  • Training & development:exposure to opportunities to continually develop knowledge
  • Drive innovation: support the Centre Director and staff in the adopting of new innovations to improve outcomes, patient experience or efficiency using the visibility provided by site digital tools.
  • Some of your duties and responsibilities will include:
    • Ensure appropriate and accurate labelling and dispatch specimens to laboratories. Specimens are carefully packaged for transport to our lab. Where appropriate, deliver urgent specimens to laboratories in person.
    • To seek immediate assistance from medical and nursing staff should the patient’s condition deteriorate during phlebotomy procedures.
    • To ensure that the patient is regarded with dignity and respect by upholding the Philosophy of Care and adhering to Policies and Procedures.
    • To ensure that contact with other staff and patients is always courteous and professional
    • Be responsible in documenting patients details and bring to the attention of your manager any shortfalls or discrepancies that occur.
    • To ensure that good working relationships are kept with other Departments and services.
    • To answer routine and non-routine enquiries. On occasions this could involve handling users of the service who may be unhappy, agitated, rude or aggressive.
    • Report and assist with the investigation onto our reporting system Rdaar. Ensure resolution of complaints within the area of responsibility, ensuring lessons are learnt and implemented.
    • Be responsible in maintaining and order supplies.
    • Assist with managing and overseeing the staff rotas.
    • Oversee the day-to-day supervision of both phlebotomy staff and admin staff.
    • Provide support to Pathology Manager in assisting with staff one to one’s and maintaining staff HR files.
    • Provide support to Pathology Manager in recruitment for phlebotomy staff and phlebotomy admin staff.
    • Ensure all daily, monthly, and yearly audits are completed and updated.
    • To cover Inpatient phlebotomy duties as requested by the Pathology Manager and bring any problems to the attention of the Pathology Manager.
    • Prioritize workload and organizes and carries out work that promotes quality
    • To adhere to the phlebotomy standard operating procedure.

To cover Inpatient phlebotomy duties as laid out in Phlebotomy Operational Guidelines

To learn and maintain an up-to-date knowledge of the blood tests performed and their appropriate bottles and containers


The successful candidate will be able to work 37.5 hours per week across 6 days, covering a flexible shift pattern between the hours of 7.45am and 8.15pm.

Education and Qualifications

  • Secondary education (essential)
  • Willing to develop knowledge and skill set within the healthcare framework (essential)
  • Demonstrate literacy and numeracy skills (essential)
  • Computer literate (desirable)
  • NVQ level 2 or equivalent experience (desirable)


  • 5 years’ experience of working as within a healthcare environment (essential)
  • Cannulation experience (desirable)
  • 7 years’ plus extensive experience in phlebotomy with a variety of patients groups (essential)
  • Competency in adult phlebotomy using the Vacutainer System
  • A good understanding of pathology investigations
  • Understanding of health and safety, infection control prevention in the work environment
  • Understanding of the importance of patients’ confidentiality
  • Fluent communicator with good interpersonal skills
  • Ability to work as part of a team, as well as on own initiative

Salary & benefits

  • Competitive salary (experience dependent)
  • Attractive performance-linked incentives
  • Private healthcare
  • Contributory pension scheme
  • 25 days holiday

How to apply

To apply for this role send your CV and a cover letter to